Refund Policy

At Midwest Accounting Services, we take pride in delivering professional and reliable bookkeeping services. Because our services are customized for each client, we do not typically offer refunds once work has begun. However, if you are unsatisfied with our services, we encourage you to contact us so we can address your concerns. Service cancellations may be requested at any time, with billing adjusted based on completed work. Our goal is to maintain fair, transparent practices while ensuring client satisfaction. Please reach out to us directly with any questions about this Refund Policy.

 

Effective Date: 06/01/2025

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At Midwest Accounting Services, we are committed to providing high-quality bookkeeping services. Because our work involves time, expertise, and personalized financial management, we have the following refund policy:

1. Service Fees

• Fees paid for bookkeeping services (including monthly retainers, hourly work, or project-based fees) are non-refundable once services have been rendered.

• Refunds will not be issued for partially completed months of service, unless otherwise required by law.

2. Prepaid Services

• If a client prepays for services and chooses to cancel before work begins, a full refund may be issued.

• If work has already started, a pro-rated refund may be offered for any unused portion of prepaid services at our discretion.

3. Setup Fees

Any setup or onboarding fees are non-refundable, as they cover initial account review, system configuration, and administrative costs.

4. Disputes

If you believe you were billed in error, please contact us within 7 business days of receiving the invoice. We will review the situation and, if an error is found, promptly issue a correction or refund.

5. Exceptions

Refunds may be granted under special circumstances, such as:

• Duplicate payments.

• Billing errors caused by our system.

• Legal requirements under applicable consumer protection laws.

6. How to Request a Refund

To request a refund, please contact us at:

Midwest Accounting Services
Email: info@midwestaccountingservices.com
Phone: +1 (773) 888-1063
Address: 

We will review your request and respond within 10 business days.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with a revised “Effective Date.”